Security System Overview
Stanley Convergent Security Solutions is a provider of Sonitrol products and services. Sonitrol uses Honeywell security products in their security systems. A standard home security equipment package includes:
- Motion detector
- Window/door sensors
- Key fob for quick arming and disarming
- Yard sign and decals
Stanley Convergent also owns and operates its own central security station (monitoring center) that is UL and FM approved.
Stanley Convergent is the second largest security company, with over 75 offices nationwide. Stanley CSS, formerly HSM Electronic Protection Services Incorporated, obtained the recognition as the first national security company in the industry to achieve the coveted SDM Dealer of the year award.
The company has poor online transparency. Important information such as monthly price, equipment/installation fees, and other policies cannot be found on the site. Additionally, the company only offers phone support—many leading home security providers feature live chat, and other responsive support features to help new and current customers with any problems they might have.
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