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Stanley Security Solutions

2.5

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Stanley Convergent Security Solutions is a provider of Sonitrol products and services. Sonitrol uses Honeywell security products in their security systems.

Below is a list of the security services Stanley Security offers:

  • Video alarm

  • Thermal perimeter detection

  • Intruder resources

  • Solutions center

  • Cloud access

  • Control system

  • Video survelliance

  • NIMBUS Cloud Video

  • Fire detection

  • Data analytics

  • Retail loss prevention

  • Active shooter detection

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Pros

  • U.S. and Canadian Licensing

U.S. and Candian Licensing

Stanley Security is unavailable in the following US states unavailable in 9 U.S. states: Colorado, Indiana, Kansas, Maine, Missouri, Nebraska, North Dakota, South Dakota, and Vermont.

The company is available in Canada under Stanley Canada Corporation in the following provinces: British Columbia, New Brunswick, Newfoundland and Labrador, and Quebec.

Cons

  • Unknown Pricing and Equipment Used
  • Negative Stanley Security Reviews

Unknown Pricing and Equipment Used

The company has poor online transparency.

Important information such as monthly price, equipment/installation fees, and other policies cannot be found on the site.

Additionally, the company only offers phone support-in contrast, many leading home security providers feature live chat, and other responsive support features to help new and current customers with any problems they might have.

Negative Stanley Security Reviews

Overall, Stanley customers rate the company at an average of 1 out of 10 on BestHomSecurityCompanys.com. Below is a summary of the most common complaints:

  • Poor customer service - difficulty getting questions answered
  • Unable to get ahold of customer service
  • System breaking and upgrades needed
  • False alarms

Our Recommendation

For those interested in commercial security, we recommend contacting Stanely Security for a quote and reading through the contract before making a decision.

However, for residential home security, we recommend looking into Link Interactive and Frontpoint.

Contributor

Chad Zollinger

Chad Zollinger

Managing Editor

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