Alarm Grid is a new home security company on the scene and trying to make ripples in the home security industry. The company offers a myriad of Honeywell and 2Gig alarm systems, which are well-known for their quality and durability. Alarm Grid provides a DIY monitoring package at $15-45 per month which allows consumers to monitor their security systems themselves as well as central station monitoring plans that start at $15 per month. DIY monitoring is a cheap alternative to professional monitoring from central stations but it does put the liability in the hands of the owners. Customers not comfortable monitoring their own systems, or not willing to pay extra for Alarm Grid’s professional monitoring option might consider our top home security companies.
- No Contract
- No Cancellation Fees
- Self-Monitoring as Low as $15 a Month
- Great Transparency/Customer Service
- Financing Options Available
Alarm Grid explicitly states it will not lock customers into contracts. This no-contract policy is quite unique in the home security industry and provides customers with a low-risk alternative to major companies. And because Alarm Grid features no long-term contracts, customers will not need to worry about the hefty cancellation fees – in which they would need to pay up to hundreds of dollars towards the remaining balance. Although customers should note the 30-day return policy on equipment purchased.
Alarm Grid provides a number of flexible monitoring options for every budget and preference. Self-monitoring is the cheapest option (as low as $15 a month), and allows customers to monitor their own system by calling the local authorities in the event of an intrusion. Alerts and notifications are sent via text to smart phones give homeowners proper notice to the dealings of their systems. Basic monitoring is handled by Criticom Monitoring Services from $15-45 per month. Basic monitoring gives homeowners access to professional monitoring but requires a phone line. However, if your home doesn’t have a phone line then you’ll have to use one of Alarm Grid’s Gold plan which uses a cellular connection and is very popular. Using the Gold plan allows you to use any of the home automation features Alarm Grid offers.
Because Alarm Grid has positioned itself as one of the best DIY home security systems in the industry, the company provides plenty of online and phone support to help its customers manage their own security systems. The company features video tutorials, a comprehensive knowledge base, and live chat to answer questions and resolve issues. Customers have praised Alarm Grid’s customer service as both responsive and informative.
Alarm Grid has a unique partnership with Affirm which provides its customers an opportunity to finance their systems. The approval process is instant allowing individuals with no credit score to get a 3, 6, 12-month loan to help pay for their system.
- Equipment Costs Upfront
- Inherent Risks with Self-Monitoring
- Strictly a DIY Company
While Alarm Grid customers pay nothing in terms of activation or installation costs, they will be required to pay for all their equipment upfront, which can be hundreds of dollars even for a basic monitoring system. Other home security companies have successfully absorbed the cost of the equipment into their monthly fees, allowing customers to pay for the equipment over time. And although self-monitoring is an effective way to reduce you monthly monitoring costs, it also presents some inherent risks. Customers who choose this option will be required to contact the authorities themselves, even if they receive an alert in the middle of the night or far from home. If customers are asleep or otherwise away from their phone or computer, several minutes can transpire before authorities are contacted. Alarm Grid does not have any local service techs and is strictly a DIY company. If you prefer to install your system on your own then great, but if you prefer to have a technician do it for you, then you may need to look elsewhere.
Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.