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#15
AlarmGrid-Logo

Alarm Grid

Comparible to Protect America's DIY System

Our Score
7.2
User Score
9.9
Our Score
7.2
User Score
9.9
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$10-45

Install & Equipment Fee

$320-625+

Contract Length

No contract

Cancellation Policy

No fee; 30 days

System Relocation Fee

None

Index

106

Number of Reviews

101

This Review is maintained by Chase Sagum

Review Last Updated: September 18, 2019

Alarm Grid is a DIY, no contract alarm monitoring company. They sell security systems straight from manufacturers for businesses and personal home use. The company offers free consultations on the equipment they sell and encourage each person to pick a system that works best in their home and that the customer can install themselves. Customers can purchase alarm equipment with or without monitoring service.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.1
$34.99-49.99
$69+

#3

5.1
$34.95-59.99
$199-499

#15
AlarmGrid-Logo

9.9
$10-45
$320-625+

Pros

No Contract

Alarm Grid explicitly states it will not lock customers into contracts. This no-contract policy is quite unique in the home security systems industry and provides customers with a low-risk alternative to major companies. And because Alarm Grid features no long-term contracts, customers will not need to worry about the hefty cancellation fees – in which they would need to pay up to hundreds of dollars towards the remaining balance. Although customers should note the 30-day return policy on equipment purchased.

Although self-monitoring is an effective way to reduce your monthly monitoring costs, it also presents some inherent risks. Customers who choose this option will be required to contact the authorities themselves, even if they receive an alert in the middle of the night or far from home. If customers are asleep or otherwise away from their phone or computer, several minutes can transpire before authorities are contacted.

Inexpensive Monthly Monitoring

Alarm Grid provides a number of flexible security options for every budget and preference. Alarm Grid has monitoring plans that start at just $10/month and increase depending on what a homeowner wants out of their system (up to $45/month).

Alarm Grid has a unique partnership with Affirm which provides its customers who bought equipment an opportunity to finance their systems. The approval process is instant; allowing individuals with no credit score to get a 3, 6, 12-month loan to help pay for their system.

While Alarm Grid customers pay nothing in terms of activation or installation costs, they will be required to pay for all their equipment and sensors upfront, which can be hundreds of dollars even for a basic monitoring system. Other home security companies have successfully absorbed the cost of the equipment into their monthly fees, allowing customers to pay for the equipment over time.

Positive Alarm Grid Reviews

While there are not a lot of recent reviews for Alarm Grid on our site, the reviews we have are overwhelmingly positive.

Cons

High Upfront Costs

Alarm Grid offers monitoring for a low cost because customers purchase their system upfront. Their system is not ideal for those who can’t afford to purchase all their equipment upfront. A wireless alarm system costs anywhere from $320 (security system, 3 door/window sensors, and a motion sensor) to $625 (security system, 10 door/window sensors, and a motion sensor). Any additional equipment is purchased separately. See the “About Alarm Grid” section below for pricing.

For those who are unable to purchase equipment upfront, the company offers financing through Affirm Finance. Customers can pay off their equipment in 3, 6, or 12 months. This is not an interest-free loan – APR starts at 10%.

Our Recommendation

AlarmGrid’s monthly monitoring fees and equipment fees are comparable to other DIY home security systems. If you are interested in a DIY system, we recommend comparing them to other DIY companies. If you are interested in a professionally installed home security system, we recommend reading about Guardian Protection.


About Alarm Grid

Equipment from Alarm Grid

Alarm Grid sells wireless alarm systems from the below brands. Systems come with a control panel, door/window sensors, and motion sensors:

  • 2GIG
  • Alarm.com
  • AT&T
  • Honeywell
  • Impassa
  • Iotega
  • Rogers
  • Qolsys
  • Verizon

 

You can enhance a system you purchase from Alarm Grid or any system, with their add-ons:

  • Indoor / outdoor cameras ($120-243)
  • Video doorbell ($100-250)
  • Motion sensors ($44-267)
  • Glass break detectors ($30-89)
  • Smoke, fire, carbon monoxide detectors ($44-150)
  • Key fob ($18-52)
  • Panic buttons ($30-84)
  • Medical alert button ($33-63)

 

Monitoring Options From Alarm Grid

Alarm Grid has two monitoring options – professional monitoring and self-monitoring. There are no activation fees, extra charges, and no contracts. One thing to note about Alarm Grid is that they work with customers who already have a system and just need it to be activated. A majority of their customers are system takeovers.

Professional Monitoring

Bronze: $15/month

  • Central station (live operator calls when the alarm goes off)
  • Landline or internet monitoring

Silver: $25/month

  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)

Gold: $35/month

  • Central station
  • Cellular monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)

Platinum: $45/month

  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Video Surveillance
Self Monitoring

Self Bronze: $10/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection

Self Silver: $15/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection
  • Remote home automation

Self Gold: $25/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation

Self Platinum: $35/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation
  • Video Surveillance

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101 Alarm Grid Reviews

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96
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    Sort By:

  1. User Score
    9
    October 22nd, 2019
    0 people found this review helpful!
    Made my transition from cellphone based system to WIFI based system easy for a non technical person like me
    Read More
  2. User Score
    10
    September 11th, 2019 Newfoundland, PA
    0 people found this review helpful!
    I purchased, installed and activated my Honeywell Lyric alarm system for my new house through AlarmGrid and it could not have been easier. Their website has a huge library of information and videos which made the process simple. I did have trouble enrolling a couple of sensors and called the tech support number. I spoke with a real person within minutes and had my issue resolved. Bryce handled my activation which took only minutes and when I mentioned I will be using Apple HomeKit to control the system, he sent a comprehensive video on how to use Apple HomeKit with the Lyric. Overall, a great experience with a great company. I highly recommend them.
    Read More
  3. User Score
    10
    July 31st, 2019
    0 people found this review helpful!
    Excellent service every time!

    This companies customers love them for a reason, they go above and beyond for the sake of the customer, every time! They empower the customer with knowledge, instead of making us think we need to pay money for a technician to come out and do something we are all quite capable of doing ourselves.

    Thanks Guys!

    Read More
  4. User Score
    10
    July 9th, 2019 Proctorville, OH
    0 people found this review helpful!
    Alarmgrid is the best company I have ever came across I used alarmgrid once and left but I just recently came back because I missed the great customer I got with alarmgrid I plan on here within the next couple weeks bring over 2 another locations alarmgrid makes me feel safe trusting in an alarm company I cant wait to continue service with these people for years to come they will work with u to make sure u have ur alarm and monitoring service set up the way u want it and how u want it I highly recommend these guys
    Read More
  5. User Score
    10
    March 8th, 2019 Pomona, CA
    0 people found this review helpful!
    I replaced the worn out keypad 6128 with the 6160 keypad.
    Reading the customer comments and advice from alarm grid and reading the installation and setup guide before removing the old keypad, changing them out was easy. Even the screw-mounting holes lined up. Al I had to do was addressing the keypad to make the system work.
    The price and the order-delivery were outstanding.
    Thank You Alarm grid for the Great Service!
    Read More
  6. User Score
    10
    November 23rd, 2018
    1 people found this review helpful!
    So I just signed up for this service, but I will say they jumped on he phone set my system up helped me trouble shoot and didn’t it on my time table, greatso far let’s see how we continue. But as if today amazing and worth it.
    Read More
  7. User Score
    9
    August 15th, 2018 Brooklyn, NY
    0 people found this review helpful!
    they helped choose which system and how to set it up.
    excellent customer support and online help DIY vidoes
    nothing to complain about, much to like
    keep it up
    Read More
  8. User Score
    10
    June 11th, 2018 Spring Hill, FL
    4 people found this review helpful!
    Second house in which I used Alarm Grid. Pleased with everthing they do. Great customer and product service. These people know what they are doing!1
    Read More
  9. User Score
    10
    June 4th, 2018 Washington, DC
    1 people found this review helpful!
    Excellent price and terrific support to guide a confident DIYer when needed.
    Read More
  10. User Score
    10
    February 1st, 2018
    0 people found this review helpful!
    Great company always will to help.
    Read More
  11. User Score
    10
    November 28th, 2017
    3 people found this review helpful!
    Very impressed with Alarm Grid. I cancelled my Xfinity monitored service and replaced the Control board and Keypad, switching to Alarm grid was the easiest part, thanks to Jorge. He provided excellent customer service and very knowledgeable.
    Read More
  12. User Score
    10
    October 26th, 2017 West Grove, PA
    9 people found this review helpful!
    I was looking for a state of art the alarm system to replace my 25 year old solid as a rock (but old technology) system. Looked at every review and pricing on every alarm system on the internet I finally found AlarmGrid. Look no further because between AlarmGrid client support and Honeywell technology you got the best of the best. Their Lyric panel/whole house control system is amazing. After watching their many how to install and configure videos (nice job Sterling) I realized we don’t need the smoke and mirrors of the big company’s install fee and contracts. We just need access to the latest technology and great customer support for a great self-install system. (Dylan, Jorge, Sterling are the best) AlarmGrid provides all that and much more. If you want you a professionally monitored 24/7 system for police, fire, home intrusion and medical dispatch this system this is it. You are provided with multiple choices of easy to install cellular cards for your favorite provider, Internet or both. You can also choose self- monitored if you just want to receive alerts immediately on your cell phone no problem. Since I had 8 hard wired circuits previously installed on my old panel I utilized their optional panel that allows you to connect the old circuits to it and they wirelessly communicate to the new Lyric system. No expense of replacing them. That was like 5 door/window contacts, 3 passive infrared that I got to re-use which was great and they work perfectly. I added a few new circuits that I could not add with my old panel. For that I used their full duplex encrypted door and windows sensors that are easy to self-install. So now I have my whole house protected. I can monitor, disarm/arm the system with the panel, voice control, my cell or key fobs. If you wish you can open doors, monitor cameras, adjust thermostats, check your garage doors the list goes on and on. It even takes a picture of who arms/disarms the system and does a slide show of your favorite pics on the panel with your local weather forecast. When any zone is opened the panel plays a specific melody you chose and also says “front door” “Basement Slider” etc. Way too cool. This is not just an alarm panel this is an amazing whole house control system.
    Read More
  13. User Score
    10
    October 18th, 2017 Alpharetta, GA
    6 people found this review helpful!
    Setting up monitoring services with Alarm Grid was very easy. Unlike local service companies, no onsite visit was required, and the entire activation process took well under an hour. The service representative obviously knew what he was doing and thoroughly understood the equipment and the process. Alarm Grid is also a good source for alarm system components.
    Read More
  14. User Score
    10
    October 16th, 2017
    0 people found this review helpful!
    I used AlarmGrid to activate and monitor a 2gig system that I installed myself. The agents I worked with are very knowledable and friendly.
    Read More
  15. User Score
    10
    October 3rd, 2017 Mccook, NE
    8 people found this review helpful!
    I have been with a different service for 10 years and have never felt as if I had the level of care as I got from Alarm Grid. The other guys wanted $600.00 to upgrade to 4G backup and I would not own the hardware plus 2x the monthly fee. Alarm Grid told me what to buy for the upgrade and that I could buy it anywhere it cost me $280.00 and Alarm Grid (Jorge) remotely programmed it in less than an hour after I installed the new board and communicator. Every one that I talked to with Alarm Grid seemed to have my best interest and service at the top of their list. Thanks for the GREAT SERVICE!!!!!
    Read More
  16. User Score
    10
    September 22nd, 2017 West Grove, PA
    2 people found this review helpful!
    I was looking for an state of art the alarm system to replace my 25 year old solid as a rock but old technology system. Looked at every review and pricing on every alarm system on the internet I finally found AlarmGrid. Look no further because between AlarmGrid client support and Honeywell technology you got the best of the best. Their Lyric panel/system is amazing. After watching their many how to install and configure videos (nice job Sterling) I realized we don’t need the smoke and mirrors of the big company’s install fee and contracts. We just need access to the latest technology and great customer support.( Dylan, Jorge, Sterling are the terrific) AlarmGrid provides all that and much more. If you want you a professionally monitored 24/7 system for police,fire.and medical dispatch this is it. You are provided with multiple choices of cellular, Internet or both. You can also choose self monitored if you just want to be immediately on your cell no problem. Since i had 8 hard wired circuits already installed AlarmGrid had a inexpensive panel to convert them to wireless so I did not have to go thru the expense of replacing them. That was like 5 door/window contacts, 3 passive infrared . that i got to reuse and they work perfectly. I can monitor, disarm, arm with my cell or key fobs. If you wish you can open doors monitor cameras, adjust thermostat the list goes on and on. This is not just an alarm panel this is a whole house control system.
    Read More
  17. User Score
    10
    September 6th, 2017
    4 people found this review helpful!
    Spoke with Dylan at Alarm Grid and he took care of all my needs. I really enjoy dealing with Dylan, he was great at setting me up to be monitored. Alarm Grid has everything I needed at a great price and and it is easy to make changes if needed. I highly recommend Alarm Grid for your monitoring needs. They are very knowledgeable, friendly and professional.
    Read More
  18. User Score
    9
    July 22nd, 2017 Coos Bay, OR
    7 people found this review helpful!
    I am offering this review of alarm grid both unsolicited and unrewarded.
    I rarely do reviews and tend to only do so for the most extreme of reasons in either direction, good or bad…
    …And in this case it’s all to the good!

    From my very first initial phone call when first considering installing a home alarm system all the way through to customer service after the sale answering my questions regarding either the product itself or setup, the folks at alarm grid are patient knowledgeable and thorough. The first gentleman I spoke with was on the phone with me for a good 30 45 minutes answering all of my questions and taking care of all of my concerns to help me make an educated decision in my purchase of a home alarm system. The product arrived sooner than expected & very well packaged. When I called to initiate service I had not yet had time to sit down and thoroughly read all of the instructions on setup or installation ( a hectic work schedule in preparation for a vacation which prompted the need for the alarm in the first place) the technician I spoke with walked me through the entire process, from programming of my main panel and set up of all peripherals. Where we got off the phone literally all I had to do is Mount the peripherals at a place of my choosing.
    Even after initial installation and setup there’s customer service is still top notch I can’t tell you how many phone calls ive made to them with random questions about why this happened or what’s up with that ( nothing is wrong with the system at all, more operator error.)
    It is rare that I am this impressed with a company’s customer service and having worked customer service in the past I am fairly critical in the area.
    If you’re looking for friendly service, a knowledgeable staff, and customer support after the sale that doesn’t make you feel like you’ve been lost in the breeze I highly recommend you give the folks at alarm grid a chance to impress you as they did me.

    Read More
  19. User Score
    10
    July 20th, 2017 Winter Park, FL
    4 people found this review helpful!
    HI i am quite impressed with Alarm Grid. I was shopping around to get a new alarm monitoring service on line. Luckily I founded Alarm Grid is not most inexpensive one but is very inexpensive. No contract ( well thought ). My old monitoring company wanted me to renew my contract for 5 more years, no way Jose. When I had my old monitoring company I decided to change from my landline phone number to a VOIP phone number what a bad decision, my old alarm monitoring company did not have that service, but because I had a contract with them I ended up losing my 20 + years phone number when had to returned back to my landline company or pay $31.50 times 24 more months to my old monitoring company until my contract expired. Finally a company with NO contract. NO set up fee. NO installation fee, NO cancellation fee, excellent low monthly payments just $15 a month and excellent service. I called several companies before calling Alarm Grid I was a little scare because I am not an internet expert. but I took the challenge and called Alarm Grid. They explained me everything. I signed up with them on line.Maid a next day phone installation appointment They called me exactly on the time we agreed, guided me step by step and answered all my questions, in less than 40 minutes my alarm monitoring service was up and running. I tested the alarm monitoring service again during the night that same day and I could not be happier. Now i am saving $15.50 every month and thinking to get the upgrade to cellular monitoring
    Read More
  20. User Score
    10
    July 6th, 2017 Mason, OH
    2 people found this review helpful!
    A few comments for the support team. I had phone calls with a number of your staff to assist me with several issues that my wired system presented.

    I was amazed! Contrary to the usual phone support from most companies, each individual treated me with total respect even though I am a novice in the wiring of the system. They talked me through each step with patience. I ran into a couple of issues: one screw terminal on my old system being stripped out by a previous worker, and a transformer on the old system with 5 terminals with wires rather than 3 terminals with 2 wires as I understand is “normal”. An x-10 automation system was the answer which made perfect sense once we all knew where those extra 3 wires plugged into the Vista panel.

    Since I was unsure of all the ins and outs, I asked what must have appeared to be “dumb questions” which were answered with no smirks or laughter. Thanks for keeping my ego intact!

    A suggestion would be to ask Honeywell to include in the communicator box a 10 ft. length of wire of each 5 conductor and 2 conductor in the 22 guage. I made trips to 5 stores and could only come up with 18 gauge which worked, but thinner would have been better to work with.

    I also had an online chat with a rep who was also excellent!

    Read More

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Our Score
7.2
User Score
9.9
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$10-45

Install & Equipment Fee

$320-625+

Contract Length

No contract

Cancellation Policy

No fee; 30 days

System Relocation Fee

None

Index

106

Number of Reviews

101
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,431