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#17
AlarmGrid-Logo

Alarm Grid

Comparible to Protect America's DIY System

Our Score
7.1
User Score
9.9
Our Score
7.1
User Score
9.9
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$10-45

Install & Equipment Fee

$320-625+

Contract Length

No contract

Cancellation Policy

No fee; 30 days

System Relocation Fee

None

Index

106

Number of Reviews

101

This Review is maintained by Chase Sagum

Review Last Updated: September 18, 2019

Alarm Grid is a DIY, no contract alarm monitoring company. They sell security systems straight from manufacturers for businesses and personal home use. The company offers free consultations on the equipment they sell and encourage each person to pick a system that works best in their home and that the customer can install themselves. Customers can purchase alarm equipment with or without monitoring service.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$69+

#3

5.0
$34.95-59.99
$199-499

#17
AlarmGrid-Logo

9.9
$10-45
$320-625+

Pros

No Contract

Alarm Grid explicitly states it will not lock customers into contracts. This no-contract policy is quite unique in the home security systems industry and provides customers with a low-risk alternative to major companies. And because Alarm Grid features no long-term contracts, customers will not need to worry about the hefty cancellation fees – in which they would need to pay up to hundreds of dollars towards the remaining balance. Although customers should note the 30-day return policy on equipment purchased.

Although self-monitoring is an effective way to reduce your monthly monitoring costs, it also presents some inherent risks. Customers who choose this option will be required to contact the authorities themselves, even if they receive an alert in the middle of the night or far from home. If customers are asleep or otherwise away from their phone or computer, several minutes can transpire before authorities are contacted.

Inexpensive Monthly Monitoring

Alarm Grid provides a number of flexible security options for every budget and preference. Alarm Grid has monitoring plans that start at just $10/month and increase depending on what a homeowner wants out of their system (up to $45/month).

Alarm Grid has a unique partnership with Affirm which provides its customers who bought equipment an opportunity to finance their systems. The approval process is instant; allowing individuals with no credit score to get a 3, 6, 12-month loan to help pay for their system.

While Alarm Grid customers pay nothing in terms of activation or installation costs, they will be required to pay for all their equipment and sensors upfront, which can be hundreds of dollars even for a basic monitoring system. Other home security companies have successfully absorbed the cost of the equipment into their monthly fees, allowing customers to pay for the equipment over time.

Positive Alarm Grid Reviews

While there are not a lot of recent reviews for Alarm Grid on our site, the reviews we have are overwhelmingly positive.

Cons

High Upfront Costs

Alarm Grid offers monitoring for a low cost because customers purchase their system upfront. Their system is not ideal for those who can’t afford to purchase all their equipment upfront. A wireless alarm system costs anywhere from $320 (security system, 3 door/window sensors, and a motion sensor) to $625 (security system, 10 door/window sensors, and a motion sensor). Any additional equipment is purchased separately. See the “About Alarm Grid” section below for pricing.

For those who are unable to purchase equipment upfront, the company offers financing through Affirm Finance. Customers can pay off their equipment in 3, 6, or 12 months. This is not an interest-free loan – APR starts at 10%.

Our Recommendation

AlarmGrid’s monthly monitoring fees and equipment fees are comparable to other DIY home security systems. If you are interested in a DIY system, we recommend comparing them to other DIY companies. If you are interested in a professionally installed home security system, we recommend reading about Guardian Protection.


About Alarm Grid

Equipment from Alarm Grid

Alarm Grid sells wireless alarm systems from the below brands. Systems come with a control panel, door/window sensors, and motion sensors:

  • 2GIG
  • Alarm.com
  • AT&T
  • Honeywell
  • Impassa
  • Iotega
  • Rogers
  • Qolsys
  • Verizon

 

You can enhance a system you purchase from Alarm Grid or any system, with their add-ons:

  • Indoor / outdoor cameras ($120-243)
  • Video doorbell ($100-250)
  • Motion sensors ($44-267)
  • Glass break detectors ($30-89)
  • Smoke, fire, carbon monoxide detectors ($44-150)
  • Key fob ($18-52)
  • Panic buttons ($30-84)
  • Medical alert button ($33-63)

 

Monitoring Options From Alarm Grid

Alarm Grid has two monitoring options – professional monitoring and self-monitoring. There are no activation fees, extra charges, and no contracts. One thing to note about Alarm Grid is that they work with customers who already have a system and just need it to be activated. A majority of their customers are system takeovers.

Professional Monitoring

Bronze: $15/month

  • Central station (live operator calls when the alarm goes off)
  • Landline or internet monitoring

Silver: $25/month

  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)

Gold: $35/month

  • Central station
  • Cellular monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)

Platinum: $45/month

  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Video Surveillance
Self Monitoring

Self Bronze: $10/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection

Self Silver: $15/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection
  • Remote home automation

Self Gold: $25/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation

Self Platinum: $35/month

  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation
  • Video Surveillance

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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101 Alarm Grid Reviews

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  1. User Score
    10
    April 4th, 2017
    2 people found this review helpful!
    Great Service!!! Made it very easy to set everything up and great support on their website. Would recommend to anyone who wishes to do a self installed alarm system!!!!
    Read More
  2. User Score
    10
    March 14th, 2017 Cordova, TN
    1 people found this review helpful!
    Sterling, my contact technician at AlarmGrid, was a terrific communicator and with his kind, patient, and expert help, I was able to resolve the issue I had with my alarm system.
    Read More
  3. User Score
    10
    March 1st, 2017 Sterling, VA
    3 people found this review helpful!
    I recently bought a Lyric system from Alarm Grid. I have started using their monitoring service. I am a more than happy customer.

    I was very impressed with their staff (Gill & Frank) in helping me select the correct products by understanding my needs and evaluating my current system. Their resources on the website were also helpful for me to understand my options. Their customer service was very prompt. My solution was a bit challenging because I wanted to reuse my existing hardwired sensors, add new wireless one and use z-wave home automation. They helped me on all of these. I had a particularly mysterious issue with wiring 5800C2W (wired to wireless convertor). Alarm Grid Staff (Joshua, Frank & Sterling) quickly guessed the issue and provided trouble shooting tips. This illustrates their experience in providing remote help to folks who want to do DIY alarm system setup. I also wanted to call out on their exceptional commitment to provide best service to their clients. I had accidentally ordered the wrong part. Frank blew me away with his response when I told him about it. He said ” I am sorry, we should have caught that on our end, and not send the wrong part”. It shows that they try to take the effort to understand the solution that a customer is trying to put in place and verify if it will work.

    Thanks
    B

    Read More
  4. User Score
    10
    January 6th, 2017
    10 people found this review helpful!
    I’ve had Alarm Grid as my provider for over 24 months with no issues and no regrets.
    Reading Rupesh’s question leads me to point out the main part of pricing the post is missing. First, if you are going to have an alarm for 12 months and leave the country, going DIY may not be your best option. If you go DIY and you move to another state you can take your $300 worth of equipment with you to your new home. If you go with a mainstream company they will charge you $40-$50 per month plus the $99 install. At the end of the term, usually 24-36 months, you own nothing and have overpaid thousands of dollars. Going DIY with Alarm Grid, over 24-36 month brings your overall cost way down. Look at 48-60 months and there’s a huge savings in final costs going DIY.
    Using the numbers 24 months of $40/mo of the $99 dollar leased equipment is $1,059, at 36 months at $50/mo is $1,899. You still don’t own the equipment.
    Using the DIY numbers 24 months of $20/mo monitoring plus $300 of equipment you own is $780, a savings of $279 or $12/mo. DIY at 36 months with better service at $35/mo plus $300 equipment is $1,560, a $339 savings or $9.41/mo savings.
    I went 13 years with my last monitoring company but they weren’t IP/cellular. I cancelled the copper wire and went VOIP saving $45/mo. I’ve got e911 for $15/year and no VOIP costs after buying the $25 Obi box. Another thing I like about DIY is adding a guest pass code in 2 minutes! That saves me a service call! When you own it, you control it. I didn’t know anything about alarms. I photographed the old system’s set up, labeled the wires, and ripped it out. I wired it all back up and Alarm Grid did the programming.
    Read More
  5. User Score
    10
    December 29th, 2016 Chicago, IL
    2 people found this review helpful!
    Great prices, products, and exceptional customer service!
    Read More
  6. User Score
    10
    November 18th, 2016 Mount Prospect, IL
    4 people found this review helpful!
    By far Alarm Grid has the best customer service ever. No matter what question, every time they answered right away. I am really happy with their products.
    Read More
  7. User Score
    10
    November 6th, 2016
    2 people found this review helpful!
    Best online tech support with video, for the DIY, Great phone support, price of equipment inline with others on net.
    Read More
  8. User Score
    10
    November 3rd, 2016 Johnston, RI
    1 people found this review helpful!
    What a great job they activating my system to total connect 2.0. it was done flawlessly. A couple of emails and it was done…. and I wasn’t even home at the time. Great Job!!
    Read More
  9. User Score
    7
    October 20th, 2016 Reston, VA
    12 people found this review helpful!
    Can someone explain how this company’s monitoring system is rated low price? I wasn’t here to rate the services or anything so please disregard the rating i have provided as i am not a customer. I just want to understand why they are sold as low price company.
    Here is my breakdown:
    At minimum I am getting a 300 dollars worth of equipment + $32 for an extra sensor (sensor price of $32 is listed in their website) which means total of $332
    If I go with the cheapest monitoring package they offer it comes out to be $15 bucks per month.

    In total per month I am then paying $332/12 = $27.6+ $15 = $42.6 per month before taxes

    If I go with 2nd highest monitoring plan then I have to pay $25 which then makes my monthly to be $27.6 + $25 = $52.6 per month

    Read More
  10. User Score
    10
    October 17th, 2016 Reston, VA
    2 people found this review helpful!
    Amazing Company!
    Read More
  11. User Score
    10
    September 20th, 2016 San Diego, CA
    7 people found this review helpful!
    I just started using Alarm Grid (coming from another Florida based DIY monitoring service).

    I am astonished on how together and professional everyone in this organization is. Frank Longo in particular was patient and thorough in getting our system online quickly. I highly recommend this company.

    Even another plus – No push for extra services. If you need a consult, they will do that. If you go in knowing what you want there will be no car salesmen tactics.

    Read More
  12. User Score
    10
    August 15th, 2016 MO
    6 people found this review helpful!
    There is not much to say except this company is awesome! I dislike something about most companies (TV, Internet, Cellular, etc.) but this company really stands out. Inexpensive with a lot of service options.

    Because it’s a DIY alarm, some items can be tricky to setup. I have had to call twice and both times the tech was on the spot with an answer and helped me setup the hardware. They gave me advice on other or the best hardware to use for a particular automation.

    I also Had no problem with bringing my old equipment. As with other companies, you have to use their products, but not here. I was able to use an existing system and their support team helped me set it up.

    Great company!

    Read More
  13. User Score
    10
    July 30th, 2016 Hilton Head Island, SC
    7 people found this review helpful!
    I was tired of paying a big company an ever increasing large fee per month for an ancient low-feature system, so did some research on what was available to do myself. I was impressed with the capabilities of the Honeywell Lynx 5200 and very fortunately stumbled across Alarm Grid’s superb online videos on how to install it myself. I found that I could even tie it in to some of my existing sensors.

    Before I started, I was extremely impressed that I could ask Alarm Grid questions via email and get a rapid technical response. I installed the system and am very, very pleased with it. (With the great documentation, Sterling’s superb videos, and the ability to email questions, it is hard to fail. )

    When I wanted to use some of its more advanced features and could not figure out how to do it, I emailed Alarm Grid again. Within 1 day Sterling had gone the extra mile and I had a great response that worked perfectly.

    I am not a large customer and have no connection with them whatsoever. I live far away from their territory. Yet this seems to be a business that really puts customer satisfaction as priority one.

    Thanks again.

    Read More
  14. User Score
    10
    July 29th, 2016 Scottsdale, AZ
    2 people found this review helpful!
    Even before purchasing some equipment off them they were very helpful in helping me with an old alarm system. I have since purchased equipment and when set up will use their monitoring. Some of there equipment prices may be a little higher than others but the wealth of information and service more than makes up for it. I do recommend highly
    Read More
  15. User Score
    10
    July 27th, 2016
    4 people found this review helpful!
    Great customer service. The day I had my phone appointment to finish setting up my service with they were right on time with the call. They have answered all my questions in a professional and timely manner. This was the first time I have ever installed a home alarm. With the help of their online videos it went very smooth. I would recommend anyone with any technical experience to install your own alarm and save a bunch of money. If you have any questions along the way sterling and his team will be right there to help you after the sale unlike the “other guys”. They ar3 up front with who provides there monitoring service in like the largest installer of alarms who out sources there monitoring to a third party.
    Read More
  16. User Score
    10
    July 25th, 2016 Loveland, CO
    9 people found this review helpful!
    I’m going to share my personal experience with AlarmGrid 3 yrs into using their monitoring service. I wanted a do-it-yourself home security solution because I’ve never felt too confident about the door-to-door sales reps approach…or their associated contract commitments…(24-month +). I spent several weeks researching product specs and found Honeywell’s product in 2013 (5100 series) the best value and customer rating. Sterling with AlarmGrid produced YouTube videos easily available on a google search and made me feel very confident about getting this project done. They’re the most technically proficient & customer-service oriented service provider I’ve ever dealt in my 25 years of direct Business-to-Business sales career. Whatever you’re looking to do to feel safer at your home (Fire, Video Surveillance, Home Automation or basic home security) trust AlarmGrid. These folks are AWESOME!!!) 5+++ Star service and support. I couldn’t speak highly enough and I rarely offer reviews on the Internet… they deserve it!!! Thanks again for your continued service and support.
    Read More
  17. User Score
    10
    July 7th, 2016 Columbia, MD
    2 people found this review helpful!
    The folks at Alarm Grid have been excellent. I took over my panel from one of the “big guys” so I could have more flexibility and save money. Customer service and support have been great at getting me set up without a hitch and updating my setup with the central station as I add on to my system.

    Strongly recommend for the do it your selfer!

    Read More
  18. User Score
    10
    June 8th, 2016 Montgomery, AL
    6 people found this review helpful!
    My family was in the market for a better alternative to the expensive monitoring companies. I began doing my research, and was initially going with another company, however they didn’t offer the next generation hardware. I opted for Alarm Grid for that reason, and am exceedingly glad that I did. These guys have consistently been top-notch. They are very prompt, professional, and are great at what they do. I got my system quickly, and it set up easily with the YouTube videos they provide. I got scheduled to get the system registered with them, and they were able to accommodate an earlier opening I had to come available. They were patient, helpful and courteous through the registration process. Alarm Grid has since emailed the certificate to my insurance company. I honestly can’t say enough great things about Alarm Grid. Thanks Sterling, Frank, and Connie!
    Read More
  19. User Score
    10
    May 24th, 2016 South Fork, CO
    8 people found this review helpful!
    Due to a recent rash of home break ins in our area, I felt it was necessary to install a home security system I got bids from two different local security companies and was uncomfortable with the price from the first company and the product from the second. I found Alarm Grid on line and started doing some research on the Honeywell system. At first it looked intimidating to install, but after watching the numerous videos provided by Alarm Grid I decided to go ahead. The videos are spot on! I had very little difficulty getting the system up and running. I did contact Alarm Grid twice via e-mail support with questions and both times my questions were answered quickly and fully. I just got off the phone with Frank Longo getting me set up for the monitoring portion and I am perfectly happy with the customer service provided by Alarm Grid. I also saved over $900.00 by doing it myself, plus another $5.00 a month in monitoring fees. Best of all, I am not tied to a 3 to 5 year contract quoted by others. Two thumbs up!
    Read More
  20. User Score
    10
    April 19th, 2016 Trumbull, CT
    6 people found this review helpful!
    I was extremely impressed and quite honestly, pleasantly surprised by the amazing customer service I received from Sterling to get this system up and running in my house.

    He really went above and beyond to walk me through each step and followed up with me several times to be sure I was all set.

    I’m not that great with technology but he was patient, courteous and respectful during the process.

    I highly recommend this company and feel safe knowing they are providing this reliable service.

    Read More

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Our Score
7.1
User Score
9.9
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$10-45

Install & Equipment Fee

$320-625+

Contract Length

No contract

Cancellation Policy

No fee; 30 days

System Relocation Fee

None

Index

106

Number of Reviews

101
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,414