Alarm Grid

Alarm Grid

7.3

Our Score

9.9

User Score

Alarm Grid is a DIY, no contract alarm monitoring company. They sell security systems straight from manufacturers for businesses and personal home use. The company offers free consultations on the equipment they sell and encourage each person to pick a system that works best in their home and that the customer can install themselves. Customers can purchase alarm equipment with or without monitoring service.

Pros

No Contract

Alarm Grid explicitly states it will not lock customers into contracts. This no-contract policy is quite unique in the home security systems industry and provides customers with a low-risk alternative to major companies. And because Alarm Grid features no long-term contracts, customers will not need to worry about the hefty cancellation fees - in which they would need to pay up to hundreds of dollars towards the remaining balance. Although customers should note the 30-day return policy on equipment purchased.

Although self-monitoring is an effective way to reduce your monthly monitoring costs, it also presents some inherent risks. Customers who choose this option will be required to contact the authorities themselves, even if they receive an alert in the middle of the night or far from home. If customers are asleep or otherwise away from their phone or computer, several minutes can transpire before authorities are contacted.

Inexpensive Monthly Monitoring

Alarm Grid provides a number of flexible security options for every budget and preference. Alarm Grid has monitoring plans that start at just $10/month and increase depending on what a homeowner wants out of their system (up to $45/month).

Alarm Grid has a unique partnership with Affirm which provides its customers who bought equipment an opportunity to finance their systems. The approval process is instant; allowing individuals with no credit score to get a 3, 6, 12-month loan to help pay for their system.

While Alarm Grid customers pay nothing in terms of activation or installation costs, they will be required to pay for all their equipment and sensors upfront, which can be hundreds of dollars even for a basic monitoring system. Other home security companies have successfully absorbed the cost of the equipment into their monthly fees, allowing customers to pay for the equipment over time.

Positive Alarm Grid Reviews

While there are not a lot of recent reviews for Alarm Grid on our site, the reviews we have are overwhelmingly positive.

Cons

High Upfront Costs

Alarm Grid offers monitoring for a low cost because customers purchase their system upfront. Their system is not ideal for those who can't afford to purchase all their equipment upfront. A wireless alarm system costs anywhere from $320 (security system, 3 door/window sensors, and a motion sensor) to $625 (security system, 10 door/window sensors, and a motion sensor). Any additional equipment is purchased separately. See the "About Alarm Grid" section below for pricing.

For those who are unable to purchase equipment upfront, the company offers financing through Affirm Finance. Customers can pay off their equipment in 3, 6, or 12 months. This is not an interest-free loan - APR starts at 10%.

Our Recommendation

AlarmGrid's monthly monitoring fees and equipment fees are comparable to other DIY home security systems. If you are interested in a DIY system, we recommend comparing them to other DIY companies. If you are interested in a professionally installed home security system, we recommend reading about Guardian Protection.


About Alarm Grid

Equipment from Alarm Grid

Alarm Grid sells wireless alarm systems from the below brands. Systems come with a control panel, door/window sensors, and motion sensors:

  • 2GIG
  • Alarm.com
  • AT&T
  • Honeywell
  • Impassa
  • Iotega
  • Rogers
  • Qolsys
  • Verizon

 

You can enhance a system you purchase from Alarm Grid or any system, with their add-ons:

  • Indoor / outdoor cameras ($120-243)
  • Video doorbell ($100-250)
  • Motion sensors ($44-267)
  • Glass break detectors ($30-89)
  • Smoke, fire, carbon monoxide detectors ($44-150)
  • Key fob ($18-52)
  • Panic buttons ($30-84)
  • Medical alert button ($33-63)

 

Monitoring Options From Alarm Grid

Alarm Grid has two monitoring options - professional monitoring and self-monitoring. There are no activation fees, extra charges, and no contracts. One thing to note about Alarm Grid is that they work with customers who already have a system and just need it to be activated. A majority of their customers are system takeovers.

Professional Monitoring
Bronze: $15/month
  • Central station (live operator calls when the alarm goes off)
  • Landline or internet monitoring

Silver: $25/month

  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)
Gold: $35/month
  • Central station
  • Cellular monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)
Platinum: $45/month
  • Central station
  • Internet monitoring
  • Remote home automation
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Video Surveillance
Self Monitoring
Self Bronze: $10/month
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection
Self Silver: $15/month
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Internet connection
  • Remote home automation
Self Gold: $25/month
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation
Self Platinum: $35/month
  • Arm / disarm system remotely
  • Push notifications (email or text)
  • Cellular connection
  • Remote home automation
  • Video Surveillance
Ratings Breakdown
Monthly Monitoring Fee $10-45
Install & Equipment Fee $320-625+
Contract Length No contract
Cancellation Policy No fee; 30 days
System Relocation Fee None
Number of Reviews 101
Review Last Updated: January 17, 2020

Real Customer Reviews

The home security reviews on our site are left by both customers organically looking to share their opinions and customers whose opinions have been solicited.

In order to ensure the legitimacy of reviews on BestHomeSecurityCompanys.com, all reviews are moderated by real people. We check each review for fraud and violation of our review guidelines. Customer reviews are unbiasedly checked and used to rank the home security companies on our site. You can read the breakdown of how we rank companies here.

101 Alarm Grid Reviews

1. Select Your Rating:

0=worst

10=best

2. Share Your Experience:

3. Review Validation:

9

Score

Steve Orr

Oct 22, 2019

Made my transition from cellphone based system to WIFI based system easy for a non technical person like me

10

Score

Stephen Sharnick Newfoundland, PA

Sep 12, 2019

I purchased, installed and activated my Honeywell Lyric alarm system for my new house through AlarmGrid and it could not have been easier. Their website has a huge library of information and videos which made the process simple. I did have trouble enrolling a couple of sensors and called the tech support number. I spoke with a real person within minutes and had my issue resolved. Bryce handled my activation which took only minutes and when I mentioned I will be using Apple HomeKit to control the system, he sent a comprehensive video on how to use Apple HomeKit with the Lyric. Overall, a great experience with a great company. I highly recommend them.

10

Score

Katie

Jul 31, 2019

Excellent service every time! This companies customers love them for a reason, they go above and beyond for the sake of the customer, every time! They empower the customer with knowledge, instead of making us think we need to pay money for a technician to come out and do something we are all quite capable of doing ourselves. Thanks Guys!

10

Score

Charlie Scarberry Proctorville, OH

Jul 10, 2019

Alarmgrid is the best company I have ever came across I used alarmgrid once and left but I just recently came back because I missed the great customer I got with alarmgrid I plan on here within the next couple weeks bring over 2 another locations alarmgrid makes me feel safe trusting in an alarm company I cant wait to continue service with these people for years to come they will work with u to make sure u have ur alarm and monitoring service set up the way u want it and how u want it I highly recommend these guys

10

Score

Ed Pomona, CA

Mar 9, 2019

I replaced the worn out keypad 6128 with the 6160 keypad. Reading the customer comments and advice from alarm grid and reading the installation and setup guide before removing the old keypad, changing them out was easy. Even the screw-mounting holes lined up. Al I had to do was addressing the keypad to make the system work. The price and the order-delivery were outstanding. Thank You Alarm grid for the Great Service!

10

Score

KR

Nov 23, 2018

So I just signed up for this service, but I will say they jumped on he phone set my system up helped me trouble shoot and didn’t it on my time table, greatso far let’s see how we continue. But as if today amazing and worth it.

9

Score

Omer Ibrahim Brooklyn, NY

Aug 15, 2018

they helped choose which system and how to set it up. excellent customer support and online help DIY vidoes nothing to complain about, much to like keep it up

10

Score

Brian Bass Spring Hill, FL

Jun 11, 2018

Second house in which I used Alarm Grid. Pleased with everthing they do. Great customer and product service. These people know what they are doing!1

10

Score

Stephen Sanford Washington, DC

Jun 5, 2018

Excellent price and terrific support to guide a confident DIYer when needed.

10

Score

christopher efthimiou

Feb 1, 2018

Great company always will to help.

10

Score

Terry Witt

Nov 28, 2017

Very impressed with Alarm Grid. I cancelled my Xfinity monitored service and replaced the Control board and Keypad, switching to Alarm grid was the easiest part, thanks to Jorge. He provided excellent customer service and very knowledgeable.

10

Score

David Letier West Grove, PA

Oct 27, 2017

I was looking for a state of art the alarm system to replace my 25 year old solid as a rock (but old technology) system. Looked at every review and pricing on every alarm system on the internet I finally found AlarmGrid. Look no further because between AlarmGrid client support and Honeywell technology you got the best of the best. Their Lyric panel/whole house control system is amazing. After watching their many how to install and configure videos (nice job Sterling) I realized we don't need the smoke and mirrors of the big company's install fee and contracts. We just need access to the latest technology and great customer support for a great self-install system. (Dylan, Jorge, Sterling are the best) AlarmGrid provides all that and much more. If you want you a professionally monitored 24/7 system for police, fire, home intrusion and medical dispatch this system this is it. You are provided with multiple choices of easy to install cellular cards for your favorite provider, Internet or both. You can also choose self- monitored if you just want to receive alerts immediately on your cell phone no problem. Since I had 8 hard wired circuits previously installed on my old panel I utilized their optional panel that allows you to connect the old circuits to it and they wirelessly communicate to the new Lyric system. No expense of replacing them. That was like 5 door/window contacts, 3 passive infrared that I got to re-use which was great and they work perfectly. I added a few new circuits that I could not add with my old panel. For that I used their full duplex encrypted door and windows sensors that are easy to self-install. So now I have my whole house protected. I can monitor, disarm/arm the system with the panel, voice control, my cell or key fobs. If you wish you can open doors, monitor cameras, adjust thermostats, check your garage doors the list goes on and on. It even takes a picture of who arms/disarms the system and does a slide show of your favorite pics on the panel with your local weather forecast. When any zone is opened the panel plays a specific melody you chose and also says “front door” “Basement Slider” etc. Way too cool. This is not just an alarm panel this is an amazing whole house control system.

10

Score

Jim Brannen Alpharetta, GA

Oct 18, 2017

Setting up monitoring services with Alarm Grid was very easy. Unlike local service companies, no onsite visit was required, and the entire activation process took well under an hour. The service representative obviously knew what he was doing and thoroughly understood the equipment and the process. Alarm Grid is also a good source for alarm system components.

10

Score

Richard

Oct 16, 2017

I used AlarmGrid to activate and monitor a 2gig system that I installed myself. The agents I worked with are very knowledable and friendly.

10

Score

Jay Alberts Mccook, NE

Oct 3, 2017

I have been with a different service for 10 years and have never felt as if I had the level of care as I got from Alarm Grid. The other guys wanted $600.00 to upgrade to 4G backup and I would not own the hardware plus 2x the monthly fee. Alarm Grid told me what to buy for the upgrade and that I could buy it anywhere it cost me $280.00 and Alarm Grid (Jorge) remotely programmed it in less than an hour after I installed the new board and communicator. Every one that I talked to with Alarm Grid seemed to have my best interest and service at the top of their list. Thanks for the GREAT SERVICE!!!!!

10

Score

Dave Letier West Grove, PA

Sep 22, 2017

I was looking for an state of art the alarm system to replace my 25 year old solid as a rock but old technology system. Looked at every review and pricing on every alarm system on the internet I finally found AlarmGrid. Look no further because between AlarmGrid client support and Honeywell technology you got the best of the best. Their Lyric panel/system is amazing. After watching their many how to install and configure videos (nice job Sterling) I realized we don't need the smoke and mirrors of the big company's install fee and contracts. We just need access to the latest technology and great customer support.( Dylan, Jorge, Sterling are the terrific) AlarmGrid provides all that and much more. If you want you a professionally monitored 24/7 system for police,fire.and medical dispatch this is it. You are provided with multiple choices of cellular, Internet or both. You can also choose self monitored if you just want to be immediately on your cell no problem. Since i had 8 hard wired circuits already installed AlarmGrid had a inexpensive panel to convert them to wireless so I did not have to go thru the expense of replacing them. That was like 5 door/window contacts, 3 passive infrared . that i got to reuse and they work perfectly. I can monitor, disarm, arm with my cell or key fobs. If you wish you can open doors monitor cameras, adjust thermostat the list goes on and on. This is not just an alarm panel this is a whole house control system.

10

Score

Carroll Howell

Sep 6, 2017

Spoke with Dylan at Alarm Grid and he took care of all my needs. I really enjoy dealing with Dylan, he was great at setting me up to be monitored. Alarm Grid has everything I needed at a great price and and it is easy to make changes if needed. I highly recommend Alarm Grid for your monitoring needs. They are very knowledgeable, friendly and professional.

9

Score

Mike R Coos Bay, OR

Jul 22, 2017

I am offering this review of alarm grid both unsolicited and unrewarded. I rarely do reviews and tend to only do so for the most extreme of reasons in either direction, good or bad... ...And in this case it's all to the good! From my very first initial phone call when first considering installing a home alarm system all the way through to customer service after the sale answering my questions regarding either the product itself or setup, the folks at alarm grid are patient knowledgeable and thorough. The first gentleman I spoke with was on the phone with me for a good 30 45 minutes answering all of my questions and taking care of all of my concerns to help me make an educated decision in my purchase of a home alarm system. The product arrived sooner than expected & very well packaged. When I called to initiate service I had not yet had time to sit down and thoroughly read all of the instructions on setup or installation ( a hectic work schedule in preparation for a vacation which prompted the need for the alarm in the first place) the technician I spoke with walked me through the entire process, from programming of my main panel and set up of all peripherals. Where we got off the phone literally all I had to do is Mount the peripherals at a place of my choosing. Even after initial installation and setup there's customer service is still top notch I can't tell you how many phone calls ive made to them with random questions about why this happened or what's up with that ( nothing is wrong with the system at all, more operator error.) It is rare that I am this impressed with a company's customer service and having worked customer service in the past I am fairly critical in the area. If you're looking for friendly service, a knowledgeable staff, and customer support after the sale that doesn't make you feel like you've been lost in the breeze I highly recommend you give the folks at alarm grid a chance to impress you as they did me.

10

Score

Junior Hdez Winter Park, FL

Jul 20, 2017

HI i am quite impressed with Alarm Grid. I was shopping around to get a new alarm monitoring service on line. Luckily I founded Alarm Grid is not most inexpensive one but is very inexpensive. No contract ( well thought ). My old monitoring company wanted me to renew my contract for 5 more years, no way Jose. When I had my old monitoring company I decided to change from my landline phone number to a VOIP phone number what a bad decision, my old alarm monitoring company did not have that service, but because I had a contract with them I ended up losing my 20 + years phone number when had to returned back to my landline company or pay $31.50 times 24 more months to my old monitoring company until my contract expired. Finally a company with NO contract. NO set up fee. NO installation fee, NO cancellation fee, excellent low monthly payments just $15 a month and excellent service. I called several companies before calling Alarm Grid I was a little scare because I am not an internet expert. but I took the challenge and called Alarm Grid. They explained me everything. I signed up with them on line.Maid a next day phone installation appointment They called me exactly on the time we agreed, guided me step by step and answered all my questions, in less than 40 minutes my alarm monitoring service was up and running. I tested the alarm monitoring service again during the night that same day and I could not be happier. Now i am saving $15.50 every month and thinking to get the upgrade to cellular monitoring

10

Score

Philip Blomer Mason, OH

Jul 7, 2017

A few comments for the support team. I had phone calls with a number of your staff to assist me with several issues that my wired system presented. I was amazed! Contrary to the usual phone support from most companies, each individual treated me with total respect even though I am a novice in the wiring of the system. They talked me through each step with patience. I ran into a couple of issues: one screw terminal on my old system being stripped out by a previous worker, and a transformer on the old system with 5 terminals with wires rather than 3 terminals with 2 wires as I understand is "normal". An x-10 automation system was the answer which made perfect sense once we all knew where those extra 3 wires plugged into the Vista panel. Since I was unsure of all the ins and outs, I asked what must have appeared to be "dumb questions" which were answered with no smirks or laughter. Thanks for keeping my ego intact! A suggestion would be to ask Honeywell to include in the communicator box a 10 ft. length of wire of each 5 conductor and 2 conductor in the 22 guage. I made trips to 5 stores and could only come up with 18 gauge which worked, but thinner would have been better to work with. I also had an online chat with a rep who was also excellent!

10

Score

Ivanich

Apr 21, 2017

I bought a new prewired house. After shopping around for a hybrid alarm system, I decided to do everything myself. From consultation to ordering, from shipping to installation help and finally activation, Alarm Grid was absolutely outstanding. All employees where very courtesies, patients, knowledgeable and professionals. Sterling Donnelly stand above all. His knowledge and patience are unbeatable. The bottom line is now I have first class hybrid alarm system, monitored, no contract, and with a company you really like to do business. Yes, I would highly recommend Alarm Grid for all your alarm's need

10

Score

Phillip North

Apr 4, 2017

Great Service!!! Made it very easy to set everything up and great support on their website. Would recommend to anyone who wishes to do a self installed alarm system!!!!

10

Score

rodger dicks Cordova, TN

Mar 14, 2017

Sterling, my contact technician at AlarmGrid, was a terrific communicator and with his kind, patient, and expert help, I was able to resolve the issue I had with my alarm system.

10

Score

B Sterling, VA

Mar 1, 2017

I recently bought a Lyric system from Alarm Grid. I have started using their monitoring service. I am a more than happy customer. I was very impressed with their staff (Gill & Frank) in helping me select the correct products by understanding my needs and evaluating my current system. Their resources on the website were also helpful for me to understand my options. Their customer service was very prompt. My solution was a bit challenging because I wanted to reuse my existing hardwired sensors, add new wireless one and use z-wave home automation. They helped me on all of these. I had a particularly mysterious issue with wiring 5800C2W (wired to wireless convertor). Alarm Grid Staff (Joshua, Frank & Sterling) quickly guessed the issue and provided trouble shooting tips. This illustrates their experience in providing remote help to folks who want to do DIY alarm system setup. I also wanted to call out on their exceptional commitment to provide best service to their clients. I had accidentally ordered the wrong part. Frank blew me away with his response when I told him about it. He said " I am sorry, we should have caught that on our end, and not send the wrong part". It shows that they try to take the effort to understand the solution that a customer is trying to put in place and verify if it will work. Thanks B

10

Score

Brian

Jan 7, 2017

I've had Alarm Grid as my provider for over 24 months with no issues and no regrets. Reading Rupesh's question leads me to point out the main part of pricing the post is missing. First, if you are going to have an alarm for 12 months and leave the country, going DIY may not be your best option. If you go DIY and you move to another state you can take your $300 worth of equipment with you to your new home. If you go with a mainstream company they will charge you $40-$50 per month plus the $99 install. At the end of the term, usually 24-36 months, you own nothing and have overpaid thousands of dollars. Going DIY with Alarm Grid, over 24-36 month brings your overall cost way down. Look at 48-60 months and there's a huge savings in final costs going DIY. Using the numbers 24 months of $40/mo of the $99 dollar leased equipment is $1,059, at 36 months at $50/mo is $1,899. You still don't own the equipment. Using the DIY numbers 24 months of $20/mo monitoring plus $300 of equipment you own is $780, a savings of $279 or $12/mo. DIY at 36 months with better service at $35/mo plus $300 equipment is $1,560, a $339 savings or $9.41/mo savings. I went 13 years with my last monitoring company but they weren't IP/cellular. I cancelled the copper wire and went VOIP saving $45/mo. I've got e911 for $15/year and no VOIP costs after buying the $25 Obi box. Another thing I like about DIY is adding a guest pass code in 2 minutes! That saves me a service call! When you own it, you control it. I didn't know anything about alarms. I photographed the old system's set up, labeled the wires, and ripped it out. I wired it all back up and Alarm Grid did the programming.

10

Score

Gabe Lerner Chicago, IL

Dec 29, 2016

Great prices, products, and exceptional customer service!

10

Score

Nea Nicu Mount Prospect, IL

Nov 18, 2016

By far Alarm Grid has the best customer service ever. No matter what question, every time they answered right away. I am really happy with their products.

10

Score

Randy B

Nov 6, 2016

Best online tech support with video, for the DIY, Great phone support, price of equipment inline with others on net.

10

Score

chris Johnston, RI

Nov 3, 2016

What a great job they activating my system to total connect 2.0. it was done flawlessly. A couple of emails and it was done.... and I wasn't even home at the time. Great Job!!

7

Score

Rupesh Kunwar Reston, VA

Oct 20, 2016

Can someone explain how this company's monitoring system is rated low price? I wasn't here to rate the services or anything so please disregard the rating i have provided as i am not a customer. I just want to understand why they are sold as low price company. Here is my breakdown: At minimum I am getting a 300 dollars worth of equipment + $32 for an extra sensor (sensor price of $32 is listed in their website) which means total of $332 If I go with the cheapest monitoring package they offer it comes out to be $15 bucks per month. In total per month I am then paying $332/12 = $27.6+ $15 = $42.6 per month before taxes If I go with 2nd highest monitoring plan then I have to pay $25 which then makes my monthly to be $27.6 + $25 = $52.6 per month

10

Score

abass cisse Reston, VA

Oct 17, 2016

Amazing Company!

10

Score

Mark Rogers San Diego, CA

Sep 20, 2016

I just started using Alarm Grid (coming from another Florida based DIY monitoring service). I am astonished on how together and professional everyone in this organization is. Frank Longo in particular was patient and thorough in getting our system online quickly. I highly recommend this company. Even another plus - No push for extra services. If you need a consult, they will do that. If you go in knowing what you want there will be no car salesmen tactics.

10

Score

Todd MO

Aug 15, 2016

There is not much to say except this company is awesome! I dislike something about most companies (TV, Internet, Cellular, etc.) but this company really stands out. Inexpensive with a lot of service options. Because it's a DIY alarm, some items can be tricky to setup. I have had to call twice and both times the tech was on the spot with an answer and helped me setup the hardware. They gave me advice on other or the best hardware to use for a particular automation. I also Had no problem with bringing my old equipment. As with other companies, you have to use their products, but not here. I was able to use an existing system and their support team helped me set it up. Great company!

10

Score

Steven M. Baer Hilton Head Island, SC

Jul 30, 2016

I was tired of paying a big company an ever increasing large fee per month for an ancient low-feature system, so did some research on what was available to do myself. I was impressed with the capabilities of the Honeywell Lynx 5200 and very fortunately stumbled across Alarm Grid’s superb online videos on how to install it myself. I found that I could even tie it in to some of my existing sensors. Before I started, I was extremely impressed that I could ask Alarm Grid questions via email and get a rapid technical response. I installed the system and am very, very pleased with it. (With the great documentation, Sterling's superb videos, and the ability to email questions, it is hard to fail. ) When I wanted to use some of its more advanced features and could not figure out how to do it, I emailed Alarm Grid again. Within 1 day Sterling had gone the extra mile and I had a great response that worked perfectly. I am not a large customer and have no connection with them whatsoever. I live far away from their territory. Yet this seems to be a business that really puts customer satisfaction as priority one. Thanks again.

10

Score

Richard Scottsdale, AZ

Jul 29, 2016

Even before purchasing some equipment off them they were very helpful in helping me with an old alarm system. I have since purchased equipment and when set up will use their monitoring. Some of there equipment prices may be a little higher than others but the wealth of information and service more than makes up for it. I do recommend highly

10

Score

keith

Jul 27, 2016

Great customer service. The day I had my phone appointment to finish setting up my service with they were right on time with the call. They have answered all my questions in a professional and timely manner. This was the first time I have ever installed a home alarm. With the help of their online videos it went very smooth. I would recommend anyone with any technical experience to install your own alarm and save a bunch of money. If you have any questions along the way sterling and his team will be right there to help you after the sale unlike the "other guys". They ar3 up front with who provides there monitoring service in like the largest installer of alarms who out sources there monitoring to a third party.

10

Score

Eric Peterson Loveland, CO

Jul 25, 2016

I’m going to share my personal experience with AlarmGrid 3 yrs into using their monitoring service. I wanted a do-it-yourself home security solution because I’ve never felt too confident about the door-to-door sales reps approach...or their associated contract commitments...(24-month +). I spent several weeks researching product specs and found Honeywell’s product in 2013 (5100 series) the best value and customer rating. Sterling with AlarmGrid produced YouTube videos easily available on a google search and made me feel very confident about getting this project done. They’re the most technically proficient & customer-service oriented service provider I’ve ever dealt in my 25 years of direct Business-to-Business sales career. Whatever you’re looking to do to feel safer at your home (Fire, Video Surveillance, Home Automation or basic home security) trust AlarmGrid. These folks are AWESOME!!!) 5+++ Star service and support. I couldn’t speak highly enough and I rarely offer reviews on the Internet… they deserve it!!! Thanks again for your continued service and support.

10

Score

Sjs Columbia, MD

Jul 7, 2016

The folks at Alarm Grid have been excellent. I took over my panel from one of the "big guys" so I could have more flexibility and save money. Customer service and support have been great at getting me set up without a hitch and updating my setup with the central station as I add on to my system. Strongly recommend for the do it your selfer!

10

Score

Jason flurry Montgomery, AL

Jun 8, 2016

My family was in the market for a better alternative to the expensive monitoring companies. I began doing my research, and was initially going with another company, however they didn't offer the next generation hardware. I opted for Alarm Grid for that reason, and am exceedingly glad that I did. These guys have consistently been top-notch. They are very prompt, professional, and are great at what they do. I got my system quickly, and it set up easily with the YouTube videos they provide. I got scheduled to get the system registered with them, and they were able to accommodate an earlier opening I had to come available. They were patient, helpful and courteous through the registration process. Alarm Grid has since emailed the certificate to my insurance company. I honestly can't say enough great things about Alarm Grid. Thanks Sterling, Frank, and Connie!

10

Score

Jerrry Bauman South Fork, CO

May 24, 2016

Due to a recent rash of home break ins in our area, I felt it was necessary to install a home security system I got bids from two different local security companies and was uncomfortable with the price from the first company and the product from the second. I found Alarm Grid on line and started doing some research on the Honeywell system. At first it looked intimidating to install, but after watching the numerous videos provided by Alarm Grid I decided to go ahead. The videos are spot on! I had very little difficulty getting the system up and running. I did contact Alarm Grid twice via e-mail support with questions and both times my questions were answered quickly and fully. I just got off the phone with Frank Longo getting me set up for the monitoring portion and I am perfectly happy with the customer service provided by Alarm Grid. I also saved over $900.00 by doing it myself, plus another $5.00 a month in monitoring fees. Best of all, I am not tied to a 3 to 5 year contract quoted by others. Two thumbs up!